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LINCE Sunday to Thursday: 12:00pm – 10:00pm Friday and Saturday: 12:00pm – 11:00pm
SURCO Monday to Thursday: 12:00pm – 10:00pm Friday and Saturday: 12:00pm – 11:00pm Sunday: 09:30am – 08:00pm

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Complaints Book

Delivery

Tax ID: 20603644973
Company Name: JKE INVERSIONES S.A.C.
Legal Address: Cal. General Salaverry No. 1263 (Near Block 43, Republic of Panama)”

1. Identification of the Claiming Consumer
2. Details of the Purchased Good
3. Claim Details

1 Claim: Dissatisfaction related to products or services.
2 Complaint: Dissatisfaction not related to products or services; or discomfort or dissatisfaction regarding customer service.

4. Actions Taken by the Supplier

* The maximum response time is 15 calendar days from submission, which may be exceptionally extended depending on the complexity of the claim or complaint, and this will be communicated in advance to the USER.
* By submitting your claim, you accept the Terms and Conditions and the Use of your Personal Data on the website.